UPS continues to deliver for customers even as Coronavirus uncertainty is requiring greater flexibility and creativity to adapt to new social distancing and other health maintenance protocols. Recently, the White House through the Rapid-Response Taskforce for Coronavirus Testing Sites asked UPS to assist with the logistics planning and operations to support the opening and regular operation of drive-up Coronavirus community-based testing sites in several cities. UPS is ready to assist with transportation support as needed for the community-based testing sites.
“UPS is proud to provide logistics and transportation support to assist with the Administration’s special Coronavirus multi-city testing program. We stand ready to assist to help keep our communities safe,” said David Abney, UPS Chairman and CEO.
“We are mobilizing our air and ground network planning and operations teams and we are prepared to fully support this urgent testing program.”
In this dynamic environment, the company is informing employees, suppliers and customers of several measures it is using to avoid the spread of the disease, in line with CDC and WHO recommendations.
“UPS is ready to assist with other critical logistics and transportation support as needed. The company and The UPS Foundation play leading roles in humanitarian assistance in times of public crisis” a statement read.
UPS is adapting to new business realities by modifying the procedures its drivers use for residential and business deliveries. In order to minimize contact with recipients, UPS drivers may ‘release’ shipments without the need for a signature. When an adult signature is required due to the contents of the package, UPS drivers may now affix a form on the customer’s door for them to sign, allowing for the signature to be collected while maintaining acceptable social distances.
“We know our customers rely on UPS to maintain the flow of goods throughout their supply chains. We are committed to rapidly adjusting our processes to ensure our employees, customers and communities can maintain normal daily life to the greatest extent possible while we adjust to the new realities of this pandemic,” said Abney.