United Cargo has signed an agreement that will see it collaborate with WebCargo by Freightos to design and implement a new online portal.
The portal it said will provide customers expanded on-demand booking, dynamic pricing and real-time updates on United’s global cargo network, based on the WebCargo Horizon software-as-a-service platform.
“Today’s air cargo customers want a quick and fully-digitized sales experience with extensive, agile self-service options,” said United Cargo president, Jan Krems. “WebCargo by Freightos is a recognized leader in providing the level of digital connectivity we want to deliver.
“We believe the combination of WebCargo by Freightos’ proven technology innovations and United Cargo’s unmatched capacity and service will provide extraordinary benefits for our customers.”
“We are pleased to partner with United Cargo, an industry leader acclaimed for their expertise and proven commitment to their customers’ success,” said WebCargo chief executive officer, Manel Galindo.
“Helping them elevate their technology to a new level is truly exciting for us. United Cargo’s technology vision aligns with our goal to eliminate communication barriers between forwarders and carriers through the industry’s most comprehensive eBooking platform, enabling industry-wide connectivity and a better shipper experience.”
United Cargo’s new online booking portal is the first of many digital transformation strategies the carrier is prioritszing in 2019 and beyond. The carrier said customers will also benefit from a redesigned website and a number of other innovations designed to enhance United Cargo’s digital channels and their customers’ experience.