Unit load device (ULD) outsourcing company Unilode Aviation Solutions and the TUI Group airlines have renewed their agreement for the supply and management of containers and pallets for another 10-year term.
TUI Aviation director of ground operations, Gunther Hofman said: “TUI Group airlines have partnered with Unilode for 12 years for the supply and management of ULDs.
“During this time Unilode has successfully handled the specific challenges that come with our airline operation, including significant differences between the summer and winter schedules of our airlines and the operational needs triggered by our ad-hoc flights for instance.
“We have discussed with Unilode how we could further enhance operational efficiencies and decrease our costs, building on the close collaboration we have established over the years.
Our negotiations have resulted in a new 10-year agreement for all TUI Group airlines, and we look forward to growing our partnership with Unilode.”
Unilode chief executive officer, Benoît Dumont said the TUI Group has grown significantly since 2007, when the first ULD management agreement was signed, and it is very proud of being able to continue our partnership for another 10-year term.
He added: “Customer retention is just as important as winning new business as it proves the value Unilode brings to its customers’ operations over the course of the cooperation.
“Unilode is committed to further strengthen the partnership with TUI Group with continuously outstanding service and customer-focused solutions, which in turn enable TUI Group to focus on their core business of flying passengers to dream destinations.”