Singapore Airlines Appoints IBS Software with iCargo for its Global Cargo Operations

posted on 20th November 2020 by Eddie Saunders
Singapore Airlines Appoints IBS Software with iCargo for its Global Cargo Operations

“The Covid-19 pandemic has challenged the air cargo industry and greatly accelerated the need for change, especially in digitalisation. We look forward to working closely with IBS Software to leverage the many strengths of iCargo to improve our digital capabilities and allow us to deliver a differentiated customer-centric quality of service, while staying compliant and up-to-date with global industry standards and initiatives.” said Mr Chin Yau Seng, Senior Vice President Cargo at Singapore Airlines.

“Singapore Airlines is an iconic brand in the airline industry, synonymous with innovation. It gives us immense pleasure to welcome them to the iCargo user community during these turbulent times. We greatly value the trust that Singapore Airlines has placed with us and I’m looking forward to our teams jointly developing the next generation of air cargo ecosystem for their customers and partners,” said Gautam Shekar, Senior Vice President and Regional Head of Asia Pacific, IBS Software.

iCargo is an integrated solution that supports the end-to-end business functions such as cargo reservations, rating, manifesting, import & export operations, warehouse management, revenue accounting, air mail handling and revenue management of cargo-carrying airlines and ground handling service providers. iCargo follows air cargo industry best practices and is fully compliant with global industry standards and initiatives such as Cargo iQ, C-XML, OneRecord, e-AWB and e-Freight in general.

iCargo is deployed globally with some of the world’s leading airlines and ground handling service providers. Over the past 24 months, demand for iCargo has gained significant momentum, including 22 ‘go live’ implementations and eight new customers.