By Doug Brittin, Vice President, SASI World
Doug Brittin is a Vice President with SASI World specializing in air cargo security, based in Denver, Colorado. He has nearly four decades of senior management experience in air cargo and security, including having served as Vice President of Marketing at Emery Worldwide and Panalpina. He was appointed as Secretary General of the International Air Cargo Association (TIACA) from 2013-2017, Prior to that he was Director of the Air Cargo Division of the US Transportation Security Administration (TSA), where he was responsible for TSA’s global air cargo security programs, and worked closely with international regulatory bodies such as the European Union and ICAO member states on harmonization
SYNOPSIS
The purpose of this white paper is to provide a comprehensive overview of the latest developments in air cargo security at airports, covering evolving regulatory requirements, security processes and technologies: It is meant for an audience of airport practitioners, but can serve as a reference for other air cargo stakeholders as well, including airlines, cargo handlers, forwarders and other enterprises involved in the end-to-end air cargo supply chain.
While the focus of this paper is primarily on US airports, it also references international approaches and initiatives to harmonize cargo security practices across borders.
Why it is Important
Air cargo may have an impact on virtually any area of airport operations: Even though cargo is primarily handled in a specific “secured” area, cargo may actually be found on many other operational areas. Since most passenger air carriers carry some cargo or mail in their belly compartments irrespective of aircraft size, this means that cargo to be flown can be found on ramp areas between the cargo handing facility and passenger gates, and in various configurations surrounding an aircraft in preparation for loading at the gates. Since many other non-cargo operations also take place at these locations (e.g. catering, maintenance, fuelling, baggage), there is an opportunity for access to secured/screened cargo by individuals who are not specifically trained in the unique security requirements for cargo and mail.
Thus, it is important for airport management and operations personnel to be aware of possible vulnerabilities at any of these operational locations: It is imperative that no opportunity exists for potential tampering with cargo and mail, such as the insertion of contraband, or potential explosive devices. Although there is a proper Chain-of-Custody (CofC) from the cargo acceptance and screening facility, which is the responsibility of the carrier/operator, airport personnel must participate in the overall process to ensure there are no weaknesses in the process, given the wide range of non-cargo personnel with possible access to cargo. As with baggage, fuelling and other planeside operations, cargo on the ramp moves in a rapid-paced environment, and a watchful eye and awareness can help mitigate or prevent a possible insider threat to aviation.
It should be noted that not all cargo is alike: Depending on the size of the aircraft involved in transport, or the type of airport (domestic feeder vs. international hub), cargo may comprise items such as: Diplomatic Pouches, Human Remains, Hazardous Materials, Disaster Relief Materials, US Mail or other items that may require special handling. Airport personnel need to be aware of how these items must be handled, and understand who to contact (fire, police, FBI, etc.) in case of an unwanted or suspicious incident.
On and off-airport, there are many participants in the air cargo supply chain, each with a separate set of regulatory responsibilities, yet many of those responsibilities overlap.
Shippers/Consignors (or those that actually originate an air cargo shipment, such as an e-retail distributor, manufacturer or warehouse operator) typically have little if any responsibility or awareness of air cargo security requirements, other than properly describing and labelling Dangerous Goods/HazMat shipments. Most shippers therefore utilize the services of an intermediate provider, such as a Freight Forwarder (“Indirect Air Carrier” or “IAC” in TSA language, or “Regulated Agent” in most other countries) or a 3rd Party Logistics (3PL) provider to perform pickup of the shipment, transport to the airport, customs requirements, or other services. These forwarders or 3PLs will then select and tender cargo to an air operator (passenger or all-cargo) for transport. Some larger companies, such as e-retailers, may however work directly with an all-cargo small package carrier (e. g. an integrator) that performs all of the above-listed functions, including air transport.
While IACs are also regulated by the TSA for a wide range of security-related functions, typically, only a small number of them are actually engaged in providing air cargo screening services prior to tendering shipments to carriers. Most will leave that responsibility to the ultimately required party, which is the air carrier itself. However, as many air operators have opted to outsource these functions to a ground handing Agent (GHA), as noted earlier, the GHA must then follow each carrier’s TSA functions for screening and security, either on or off-airport.
The US Transportation Security Administration (TSA) regulates the various carrier segments, as well as the IACs, separately, and they cannot share their security programs with each other. Recently the TSA issued a new program purely for screening procedures. This now standardizes the language, processes, training and documentation for screening utilizing: physical search, ETD, EMD and X-ray across all of the air carrier, freight forwarder and certified shipper security programs. This program is referred to as the SSPAC (Standard Security Program for Air Cargo).
Therefore, the airport operator should be aware of these distinctions, and become familiar with the security personnel for any and all carriers, GHAs, freight forwarders, and 3PLs located on and adjacent to the airport facility and maintain a current list of contacts readily available in case if an incident.
It is also important for airport personnel to be aware of the general air cargo environment so that they can prepare for and be flexible enough to facilitate change: As an example, when TSA mandated 100% screening of cargo, carriers and GHAs had to install new technology (X-ray, etc.), which can require a larger footprint than baggage screening equipment, and needed more space within facilities to accommodate this, or more space on the ramp to hold screened cargo separately as required. A strong awareness of the air cargo environment and its requirements also enable an airport to property plan for future growth, or the ability to attract new business opportunities.
It is also essential for airport personnel to have all of the proper TSA contact information, starting with the local Federal Security Director (FSD), so that emergencies or other incidents can be addressed quickly and effectively, minimizing any impact on airport operations.
I. INTRODUCTION
a. Definition and Background
Air cargo is a key element in airport operations and is also an important revenue (and profit) driver for passenger carriers as well as for all-cargo (freighter) operators. Along with increasing regulatory demands for the security and screening of air cargo, technology and other measures with which to accomplish this task continue to evolve. So too do the physical and record-keeping requirements to ensure compliance with ever-changing global and federal regulations related to air cargo.
Airports, along with their air carriers (passenger as well as freighter) and airport cargo ground handling companies all bear responsibility for various aspects of cargo security and must have a clear set of standard guidelines and protocols to be effective as well as efficient in this area.
Airport security practices for cargo follow the International Civil Aviation Organization’s (ICAO) Standards and Recommended Practices (SARPs), which are recommendation, not direct regulations. Each ICAO member state will establish its own specific sets of airport and air carrier security regulations based on its individual requirements, aligning as closely to the SARPs as possible. As a result, not all states’ security programs align with those created by others, which can lead to duplication of effort, and operational complications.
While this paper primarily focuses on airport security measures within the United States (US), it is important to note that global regulatory bodies, such as the TSA in the US, work closely with their counterparts in other countries (such as Transport Canada, The UK Department for Transport, the European Union, and many others), to harmonize their respective programs to the greatest degree possible. As a result, security approaches from one country to another are well-coordinated with each other. Therefore, while there may be some differences in detail, the security approaches, technologies and requirements set forth in this paper are largely applicable to non-US operations as well.
Furthermore, many of the developments in air cargo security processes, procedures and technologies that are noted in this paper have international implications. An example: the recent development of digital corridors to enhance the flow of air cargo documentation cross-border, and enhance the reliability of information about consignments and their chain-of-custody.
In 2005 the United Nations’ Centre for Trade Facilitation and Electronic Business (UN/CEFACT) issued UN Recommendation 33 which focused on the creation of single windows for entry of air cargo information, and the digitalization of cross-border multimodal freight flows. The majority of member countries of the United Nations have adopted this recommendation. Since then, UN/CEFACT has sponsored research to assist in the achievement of this goal.
It is also essential for airport personnel to have all of the proper TSA contact information, starting with the local Federal Security Director (FSD), so that emergencies or other incidents can be addressed quickly and effectively, minimizing any impact on airport operations.
- US based passenger air carriers: Aircraft Cargo Operator Standard Security Program (AOSSP)
- US based all-cargo carriers: Full All Cargo Aircraft Operator Standard Security Program (FACAOSSP)
- Foreign based passenger air carriers: Model Security Program (MSP)
- Foreign based all-cargo carriers: Air Carrier International Security Program (ACISP)
- 12/5 Standard Security Program
Screening and Technology
While passenger baggage is screened by TSA personnel, air cargo screening remains the regulatory responsibility of the air carrier or its agent, or even its supply chain partners. The methods of screening are currently limited to:
Physical search
Explosive Trace Detection (ETD)
Electromagnetic Detection (EMD)
X Ray (and Advanced Technology, or AT x-ray)
Canine (K9)
Each of these methods has its unique advantages, as well as some disadvantages. The details for each procedure are SSI and is contained in the respective SSPs. The objective of screening is the detection of any explosive device contained or hidden within the cargo. Cargo therefore must be screened to the same exacting standards as passenger carry on or checked baggage.
Physical search: This remains the most labour intensive and time consuming. Each carton or package within a cargo shipment must be opened, items removed and searched, and re-packaged. Thus, it is little used, but can be used to resolve any anomalies detected by other methods of screening. Space must be set aside to perform this function.
Explosive trace detection (ETD): This is still labour intensive, but less so than actual physical search. The screener uses a wand with disposable pads that can detect trace amounts of explosive residue and must wipe multiple areas of each package or box in a prescribed manner, then insert the pads into the detection unit. In some environments, such as high heat or especially high humidity, this method may produce incorrect readings, resulting in items needing to be re-screened by other approved methods. Space must be set aside to perform this function. From a cost perspective, ETD units are the least expensive of the technological methods of cargo screening.
Electromagnetic detection (EMD): This method is relatively fast, as individual cargo pieces can be screened in a “conveyor belt” method. Operator training on this equipment is less extensive than ETD or X-ray, as the units will sound an alarm when any metal is detected in a piece or package. As a result, they are typically only used for certain commodities (such as perishable fresh food products) known to contain zero metal in the contents, or in the packaging itself. They require more space than physical search or ETD, as they must be relatively permanently mounted in the screening area and require an “input” and “output” collection area, as well as a dedicated power source running to the unit. There is a size limitation (portal) of what cargo configurations can be screened, but they can screen configurations containing multiple pieces or boxes, which results in further time savings. While costlier than ETD, they are typically less expensive than X-ray or AT X-ray.
X-ray/Advanced Technology (AT) X-ray: Units used for air cargo have some similarities to those used for baggage screening, but also have some unique features to make them pertinent to the cargo environment. Apertures can range from small, carry-on baggage size to large openings capable of receiving cargo Unit Load Devices (ULDs) up to 65” in height, making them capable of screening cargo up to the maximum size that will fit in the belly holds of any current passenger aircraft. Operator training on each unit is extensive and costly. Units must be calibrated and tested on a set schedule. A large physical footprint is required, as well as a greater dedicated source of power. While providing a good deal of automation, they still require labour to load and unload, particularly when screening larger cargo configurations. As with EMD units, they can screen configurations containing multiple pieces or boxes. These are the costliest of all screening technologies, with some AT units costing well in excess of $600,000 USD.
K9: Cargo can be screened either by K9s operated by Local Law Enforcement (LEO) teams, or by privately operated 3rd party canine teams (3PK9). In both cases, the teams (handler and K9) are required to be trained to TSA K9 standards and are tested regularly. Many carriers/GHAs and IACs have adopted this method as it allows significant flexibility in screening a wide range of commodities and is the only TSA approved method by which to screen the larger ULD units and cargo configurations carried on the upper decks of freighter aircraft. Space requirements dedicated to this activity are needed but can be more flexible than the rigid needs of EMD and X-ray units.
When LEO teams are used, there is typically not a fee involved, but they are not usually readily available. 3PK9 teams can be contracted by the operator, usually at an hourly rate for set periods of activity, and multiple teams are often employed at any given cargo facility. While start-up and ongoing refresher training for each team can be significant, that is usually built into the contracted rate. Due to their wide range of capability, especially with the larger cargo configurations, their effectiveness, speed and relatively lower cost than other technologies, they have rapidly become one of the most preferred methods of screening.
Explosive Trace Detection (ETD) equipment
X-ray screening equipment
Large aperture X-ray screening equipment
Canine cargo screening
Other Technology – Security
Other than for the screening of cargo, technology is often used for other security measures. Within cargo handling facilities, Closed Caption Television (CCTV) is frequently used (and in some instances required) to provide oversight of the cargo handling and screening areas as well as access points. This has evolved from fixed view/tape recording systems to multi/mobile view/digital recording systems. Under the carrier SSPs, records must be kept and made available to the TSA for specified lengths of time.
Similar systems are often a requirement of the airport operator’s ASP, for perimeter security as well as at other points within the perimeter where cargo and mail are handled.
Other Technology – Compliance
The TSA sets specific requirements for record keeping on training and screening activity, as well as overall security (such as CCTV, etc.). Record keeping has been an extremely labour intensive requirement, but many operators have purchased or developed in-house programs to better manage this effort. For example, video capture can enable screeners and K9 teams to cross-file and store Air Waybill information for each item screened and be stored digitally. Similarly, some operators have developed centralized HR systems that can capture all employee training records and automate scheduling of recurring training requirements. In addition, some systems can automatically maintain the screening equipment calibration activity, for daily review by the appropriate managers, and send automated alerts when any information is “out of standard.”
Other Technology – Airport Cargo Community Systems and Digital Data Corridors
Airport Cargo Community Systems (ACCSs) provide an electronic link between participants in the air cargo supply chain at individual airports – e.g., airlines, handlers, forwarders, beneficial cargo owners, trucking companies, Customs, other regulatory agencies and so forth — providing increased information transparency as well as faster and more reliable transmittal of air cargo information and documentation. Such systems have been implemented at numerous airports in Asia and Europe and are starting to be launched at airports in North America.
The process of collecting shipment information within each ACCS is based on a ‘blockchain’ process. As each consignment moves through the supply chain from one partner to the next, the shipment information is updated in real-time. The highly encrypted ACCS platforms are a collection point of shipment information and status; information is entered only once and does not have to be re-entered repeatedly. The one-time entry of data in the ACCS eliminates data-entry errors, leads to a reduction of processing and transit delays, and creates a transparent environment.
Digital data corridors link ACCSs at two or more airports and facilitate the transfer of consignment information and status along the supply chain from the origin to the destination across a given trade lane. Such digital corridors are in place or in development linking airports in North America, India, and Europe.
In a digital corridor, the information of each shipment is collected and assembled at the origin ACCS. That information is available at the destination ACCS as well as transit points which host an ACCS via the digital corridor. Details of each consignment as well as the real-time collection of transfers from one partner to the next are available to the beneficial cargo owners and the government agencies charged with protecting the safety and security of cross-border trade.
Regulatory agencies, including border agencies, can use the step-by-step consignment information and status reports to assemble a complete picture of the movement of each consignment. From a security perspective, the agencies can use this real time information to flag questionable events which can affect the security of the shipments and organize an appropriate intervention.
Other Security/Screening Issues – US Postal Service (USPS)
In the US, mail shipments, both domestic and international export, are transported by passenger as well as freighter aircraft. Most domestic mail (letters and packages) is transported by all-cargo aircraft and is subject to special security measures. The majority of these types of shipments are pre-sorted and containerized at a USPS facility, most of which are located off-airport. These containerized shipments are then trucked to the contracting freighter/express air carrier’s facility in a secured vehicle, for loading onto the aircraft.
Smaller volumes of mail, more typically letters and envelopes, up to a certain (regulated) size, are carried in the bellies of passenger air carriers. These shipments are also pre-sorted at a USPS facility and trucked to the contracting air carrier. The carrier handles these shipments, usually packaged in open/banded “flats”, are handled in a secure manner prior to being loaded along with any belly cargo or baggage at a terminal gate.
These USPS shipments are not covered by the carrier’s SSPs. However, some passenger carriers, for their own security and safety reasons, require them to be screened by canines. Canine screening is acceptable within USPS’ mail privacy guidelines.
Dangerous Goods/Hazardous Materials
Dangerous Goods (DG)/Hazardous Materials (HazMat) are transported on both passenger and freighter aircraft. However, such shipments are severely restricted on passenger aircraft, based on type of commodity, size, weight and overall percentage of cargo carried on the flight. Larger volumes can be carried on freighter aircraft, and a wider range of commodities are allowed. The handling of all DG/HazMat shipments is regulated separately from the measures outlined in the SSPs for the carriers. Recently, concern has increased regarding the handling and transport by air of lithium batteries, and electronics containing them, due to their high flammability and intense heat when ignited. However, as with mail shipments, some carriers have opted to apply the same measures required in their SSP for other types of shipments to this group.
Operating Practices and Layouts
Cargo handling and screening facilities at most airports are either single or multi-user operations. For carriers with a large operation at the airport, a dedicated facility may be used to handle their own cargo. However, it should be noted that, in many of these instances, a portion of the actual staff may actually be contractors, and not actual employees of the carrier. However, these workers must still follow the carrier’s SSP requirements.
For other carriers, it is not unusual to share a single GHA facility. In this instance, the GHA hires and trains its own personnel but must train them to each carrier’s specific instructions and requirements, which include the TSA measures, as well as individual operational and business practice training. Thus, for a GHA in these circumstances, a shipment for carrier “A” may be handled differently than one for carrier “B”.
In either case, a cargo facility will have a “landside” access, for personnel as well as dock doors for the receipt of cargo. These access points are secured in some measure, so that outside personnel do not have ready access to dock floors or office areas. Personnel working for the carrier/GHA will have the appropriate badges and/or key/keypad access as discussed earlier in this chapter. Many operations require a “cage” area so that drivers bringing in cargo cannot actually enter the dock area when transferring the appropriate paperwork to the GHA/carrier.
Once accepted, cargo is held in a separate secure area. If it is pre-screened, it may be prepared/containerized for air transport. Otherwise, it will be screened by any of the above-mentioned methods, and then prepared for transport.
Preparation and containerization of cargo for transport by air may be done within the walls of a facility, or on the AOA outside area dedicated to the GHA/carrier. Once prepared, the cargo is then transported by tugs and dollies or other vehicles to the planeside loading area. This is either at the designated passenger gate (PAX operations) or the tarmac pad assigned to an operator of freighter aircraft.
Within these facilities, there may be areas segregated and separately secured areas for certain activities and/or commodities. For example, HAZMAT and DG will have a specific, properly labelled area. Similar areas may exist for Human Remains, Diplomatic Pouches, pets, live animals, or for commodities requiring refrigeration or other special handling, established by regulation on business practice.
Lower deck cargo container
Upper deck cargo container
Upper deck cargo container
Lower deck containers loading into passenger aircraft belly
Upper deck containers nose-loading onto freighter aircraft.
III. BEST PRACTICES
As regulatory requirements continue to evolve, so too have the measures which have been developed to ensure not only compliance with these regulations, but also to ensure the most advanced and effective means of providing the highest level of security: These measures include physical solutions as well as electronic (with ensuing cyber protection) security systems. While some of these measures fall within the sole regulatory responsibility of airports, they can be, and often are, developed conjunction with air cargo partners such as: ground handlers, freighter and passenger air carriers, forwarders, and 3rd party technology providers.
Physical security measures (airport perimeter and access controls) are one area which ultimately remains the responsibility of the airport itself: For cargo facilities located on airport, this is the case whether the airport actually owns or leases/manages these facilities. Where the airport owns as well as operates cargo facilities, this is regulated through its ASP. However, there are many other models for operating these facilities.
In some cases, the airport may not actually own the building(s), which are owned by a 3rd party. In this instance, the airport will typically then control the tenant leases, in order to manage their activities in compliance with the ASP. Such leases are most commonly made with ground handlers (handling one of multiple air carrier’s cargo operations), with air carriers directly, or in some cases, with forwarders. Lease operations can also include activities such as ramp access and parking. In some situations, these latter activities can also be managed by the building owner, who may then further sub-lease ramp access and/or parking to companies noted above.
With all of these variations however, it is important to note that, for every facility within the airport property as well as the perimeter itself, the airport holds the ultimate regulatory responsibility and must be compliant with its ASP: It should be noted that activities within these facilities occupied by handlers, carriers or forwarders must comply with their own, separate TSA regulatory programs, This includes activities such as: cargo screening, employee background checks and security clearances (separate from SIDA), company badging, access controls, training and other areas. These issues can become quite complex, and airports should have a full understanding of them as they plan to add or expand cargo activity.
For building and/or ramp access control, a wide variety of models also exists: Some airports provide access control devices to approved users, as well as escort logging programs. These programs are auditable for compliance purposes by the airport operating authority and the TSA. Many airports are also using, or are developing, capabilities such as: automated appointment systems; and QR code systems for linkage to automated escort logs. These solutions can be provided to carriers/handlers/forwarders at no cost, or may be provided via compensation, typically covered within a lease agreement. However, some airports prefer to leave such types of programs, upon approval, to the tenants themselves, citing possible legal liabilities.
Airports are also exploring other options. These can include systems such as cloud-based data sharing platforms. Such programs can enable data to be shared across multiple user platforms used by the carriers, handlers, or forwarders, and can include standard cargo IATA (International Air Cargo Association) messaging formats. These systems are usually not designed by the airport, but by a 3rd party software company. In even more advanced programs, some providers are developing systems, in coordination with the proper regulatory agencies, to capture biometric data, including driver license information and facial recognition capabilities. These programs are also able to provide readily accessible audit trails for compliance purposes.
In addition, some airports and software providers are working on systems that can match other data with SIDA badge information and are placing more robust remote camera systems at key access points and ramp areas, enabling gates and barriers to be operated automatically. These programs must be agreed to by any vendors or tenants and are usually limited in scope of work and/or access.
Airports perform security audits of their air cargo tenants: Since the airport is not directly responsible for cargo screening, these audits typically are focused on access control measures, SIDA badge security, and other procedural requirements established by the airport in accordance with its ASP. These can be performed on a regular, or an unannounced basis, and frequencies will vary by airport. Some airports do not regularly perform any, while others do this as often as weekly.
In all cases, airports as well as the operators must be cognizant of necessary cyber security measures in order to properly protect personal, security and shipment data from outside threats.
Physical perimeter and facility security controls can also vary. The ASP for each airport may require more restrictive measures in certain areas than in others.
For perimeter security, it is not unusual for wire mesh fencing, of a specified type and height, topped by barbed/razor wire, to be required. In addition, parallel access roads may be needed where physical vehicle patrols are required or are planned to be utilized. Other recommended types of perimeter fencing can include “anti-climb” materials, and in areas where exterior vehicle proximity or access can pose a potential threat, “post and cable” systems may be recommended, as they add a much more solid deterrent.
At legitimate perimeter access points, barriers will be needed for controlling vehicle access, pedestrian access, or both. Pedestrian access controls can be relatively simple, and can include swing gates, guard huts, turnstile gates, or fully enclosed, single direction rotating gates. These barriers themselves are separate from any badging controls that may be required.
Vehicle barriers can be a bit more complicated and sophisticated, depending on the types of vehicles which will have access. Common methods include: swing arm gates; raised arm gates; roll-back lateral gates; or other similar types. These are usually deployed, as with pedestrian controls, in conjunction with a staffed guard house. Fallback measures, should these barriers be forcefully penetrated, include options such as: retractable wedge barriers; or tire shredding systems (passive systems that can be activated on demand, or proactive systems that must be retracted for each transit). Tire shredding devices can effectively slow a threatening vehicle, but not necessarily stop it completely. Wedge barriers (passive or proactive) are considered to be more effective at stopping vehicles but can also cause major physical damage to the vehicle involved or serious injury to its occupant(s). Thus, there are some concerns about their usage when vehicles may not be an actual threat, but rather potentially driven by an operator experiencing a severe health issue. Once deployed and used, clean-up time can be extensive and time consuming, causing delays to all operations.
Newer physical barrier systems being deployed now include “less-than-lethal” barriers. These systems have the benefit of quick deployment (instantaneous), high effectiveness, and less damage to vehicles or injury to occupants. Examples include pop-up/deployable “net” barrier systems.
Chain link and barbed wire perimeter fence, with added post and cable strengthening
Standard entry barrier, tire puncture system
Retractable solid barricade system
“Ramp” barricade system deployed
Hydraulic less-than-lethal “net” system
How Airports Should Plan and Determine the Best Solution(s) Appropriate to Their Individual Circumstances
Planning for physical space requirements: A key component of planning for the appropriate solution(s) is physical space. This primarily refers to the space for cargo acceptance, screening and consolidation/containerization prior to being transported via tug/dolly to planeside operations at the passenger gates. However, for airports with an existing or planned all-cargo/freighter aircraft operation, the ramp space necessary for large aircraft parking and loading/unloading must also be considered. Not only do cargo planes, typically wide-body models, take up a large footprint, they may sit unused for long periods of time, since many all-cargo operations maximize aircraft utilization at night. In addition, the loading systems for freighter’s upper deck loading and handling systems are larger than those necessary for cargo loaded in the bellies of passenger aircraft. In addition, consideration must be given to the space necessary for ULD, as well as numerous tug/dolly and maintenance equipment storage and operations for these larger facilities.
Facility location: Another consideration is the proximity of a cargo acceptance/handling facility to passenger gates. Ideally, the facility should be located so as to facilitate direct, short-distance access for rapid processing. Also important is the need to minimize the number of active runways and/or taxiways, where ground handling equipment might have to wait for aircraft, especially at busy, hub airports.
Surface transport access: Cargo facilities should also have relatively easy access for surface transport to bring in cargo, with enough dock doors and surface area to handle multiple vehicles easily. Along with this, parking access for GHA and carrier employees should be located as close as possible to the facility. Ideally, separate access road for cargo in order to keep trucks out of the flow of passenger vehicles into and out of the airport should be used. Access on a 24/7 basis would be necessary, especially as many cargo operations operate on that basis.
Power requirements: For cargo handing areas where high volumes of cargo may be screened, there may be special power needs, to provide for the screening equipment to be used.
Air Cargo Security Approaches can Vary by Airport Type/Size
Airports may have a wide variety of tenants/partners, depending on the geographic location and markets served. It should be noted here that, although security of air cargo is primarily focused on outbound shipments, the ground handling of air cargo inbound must be considered for operations planning, even though there are fewer security measures applied. No screening is required for inbound cargo. Inbound cargo transported on freighters will require screening if the shipment has not previously been screened and is for export at the airport.
Domestic hub: Airports with a larger number of carriers, passenger and/or freighter, and a relatively small number of international flights, may still have a fairly significant amount of cargo that is processed.
Each domestic passenger carrier that operates aircraft larger than narrow body commuter planes will need a GHA for all functions previously covered, although this may be a shared facility. The space and facility size will be predicated on the number of flights, as well as hours in which flights are operated. In hub operations, flights tend to be bunched at specific times of the day, so cargo operations planeside will ebb and flow accordingly.
If there are freighter operators at the airport, support and handling will typically require a separate facility for their cargo. This is most often a single operator facility and can be a GHA operation or an operator owned facility. If wide body/upper deck aircraft are utilized, space will need to be allocated for the large number of specialized ULDs and upper deck loading equipment, tugs and dollies used to support the operation.
At airports where integrated freighter operations are in place, size and scope of the operation may vary greatly. Integrators (or “express carriers”) are defined as air carriers that handle door-to -door shipments for their customers, without utilizing other carriers or ground pickup and delivery service, which is different from the typical forwarder/carrier/ground handler model.
At larger hubs, multiple smaller “feeder” aircraft will be arriving and departing from other regional airports. Their cargo, typically comprising numerous small packages, may be transferred directly on the ramp to larger aircraft for the next leg, or it may be off-loaded and moved into an air-side facility operated by the integrator for consolidation into larger ULD’s. In some cases, security screening may also need to be performed within the facility. The variety of these types of models needs to be fully considered.
International hub/gateway: Operations will be similar than those of a domestic hub. However, there will be a higher number of domestic as well as international flights. There will typically be a higher number of domestic wide-body flights, with the attendant higher volume of containerized cargo, either for domestic or international transfer, or outbound to other domestic hubs. Similarly, since most international flights at major hubs will likely be wide body aircraft, there will be a higher volume of outbound and inbound, containerized cargo that will be loaded on the aircraft at the gates. It should be noted also that many international passenger aircraft arrivals and departures also operate in waves, as they are operated primarily for passenger convenience rather than cargo requirements.
International hubs will likely have a larger number of all-cargo operators. These generally fall into two categories: Integrators and heavy all-cargo operators. Integrators handle a high volume of small package business, and many also carry other large shipments. For the most part, their customers/shippers deal directly with them on a “door to door” basis More recently, some e-tail companies have begun operating their own aircraft, similar to an integrator, but handling only their own customer shipments. Heavy all-cargo operators usually act as a “wholesale” carrier, gaining their shipments from the freight forwarding segment of the industry. Thus, they are considered an “airport to airport” operation. In both cases, flights are operated based on cargo shippers’ needs, and can occur at any time during the day or week.
For any of these types of carriers and operations, due to the high volume of cargo, GHA operations are much more challenging. Many GHA facilities may be located off-airport, so there will be a high frequency of cargo vehicles, tugs/dollies moving onto and off of the airport perimeter on an almost continual basis. Airport operations must consider how frequently these movements may need to cross active runways and taxiways. For on-airport GHA locations, significant space is necessary for the handling and storage of ULDs, tugs/dollies and other operations support equipment. Another consideration at large facilities is the need for Customs Bonded facilities to properly handle import shipments. As these may be located on or off-airport, the special handling of this portion of cargo needs to be considered in the operational flow.
All-cargo/freighter airports: Some airports may operate primarily as cargo facilities, with little or no passenger traffic. Many integrators operate in this manner, and the facilities to support them will be similar to the freighter portion of international hubs/gateways. However, in many cases, a single integrator will be the primary carrier, but other heavy all-cargo carriers may also use such airports, either for scheduled or charter operations, both domestic and international.
IV. THE ROLE OF AIRPORT MANAGEMENT
Airport management can play an important role in planning, introducing, implementing, facilitating and/or overseeing these developments.
Financing of any air cargo operations will depend on the general development plan for each airport. Airport management will need to review the operating and growth plans of its airline partners to determine, in advance, what cargo operations and facilities will be necessary to support this. Some US carriers that primarily fly narrow body feeder/commuter aircraft will typically not need much in the way of cargo handling facilities, as they will not need space for consolidation or containerization of cargo due to the nature of the aircraft they operate. Larger carriers that fly aircraft with belly capacity may have a greater need, but this is dependent on the number if fights they plan to operate.
Some airports may consider cargo opportunities as a growth target, and after consulting with potential carrier tenants, commit to either a shared investment in any necessary cargo facility, a direct airport investment to attract such business, or a committed space for a carrier to build and/or lease on a long-term basis.
In any case, the airport management would be prudent to consider the potential costs to uphold its own responsibilities for maintaining a secure perimeter, and other obligations in its ASP, operating in conjunction with the carrier’s SSP.
As noted in an earlier section of this paper, multiple models for airport cargo operations and facility ownership exist. Whether a cargo facility is airport owned, 3rd party owned, or a hybrid model, airport management must consider a wide range of factors to support those operations.
In making a determination as to how cargo facilities will be operated, airport management may need to include its groups responsible for: properties/real estate management; insurance; legal, security or other departments, as well as local fire, police, airport law enforcement. Environmental issues may need to be addressed for de-icing and fuelling operations. Arrangements will likely need to be made to ensure compliance with the handling of dangerous goods that are frequently handled as air cargo.
Permit processes for construction, electrical and power requirements for temperature-controlled shipments, as well as for screening equipment, must be considered in advance, as they may vary by jurisdiction. Consideration should also be made for proper care and rest areas for canine screening companies, as that method of screening becomes increasingly more prevalent.
With prior understanding of and necessary approvals and permits in place, potential delays in operations and/or leases may be avoided.
V. EXPECTED CHALLENGES AND HOW TO MITIGATE THEM
Airports, as well as all industry participants in the air cargo supply chain, identify challenges in ensuring a high level of security without disrupting the flow of legitimate trade via air. Because their operations and responsibilities vary to a degree, yet overlap in certain areas, there is some commonality, while some are somewhat unique.
Personnel issues: For airports, the most common challenges foreseen relate to ever increasing air cargo volumes, and the ability to handle them with qualified and well-trained personnel. They also point out concerns with the possibility of insider threats, and the risk that complacency among employees who regularly handle cargo can entail.
The most common solution suggested among this group are increased wages; standardized training with regularly re-occurring updates and refresher courses; and a strong engagement with the other parts of the air cargo industry to reinforce the significance of security program compliance and updated threat awareness.
Freighter operations: All-cargo (freighter) operators typically express a different set of concerns, some of which are related to regulations, while others are focused on operations and capacity. More specifically, with increasing volumes, they are concerned with the infrastructure capacity at airports, citing congestion and improving and streamlining access as a key issue. Regarding regulatory concerns and challenges, freighter operators stress that increasingly prescriptive cargo security programs, rather than more risk-based programs, may cause delays and backlogs at airports, especially if more cargo is required to be screened than is mandated in current security programs.
Working to resolve these concerns, freighter operators feel that it is critical that airports recognize the challenges that exist within the often-limited footprint at airports where cargo can be handled, screened, secured, consolidated, and uplifted. An awareness of all these issues, which can be identified by a close working relationship, may require an airport’s further investment in improved infrastructure and facilities. These carriers recognize that they must also continue to work closely with regulatory bodies to create effective security measures that are based on how industry works.
Passenger aircraft operations: Passenger air carriers share many of the same challenges and concerns faced by freighter operators. The often-limited number of, or space for, ground handlers at many airports creates a pinch point that can inhibit the smooth flow of cargo. This limited space makes it more difficult to properly segregate screened and unscreened cargo, as well as DG/HazMat shipments, in accordance with the requirements of their security programs. Similar concerns as those outlined by freighter operators include the cost of screening and securing cargo, with the need for new and improved screening technologies being highly ranked. Outdated or life cycle expiring equipment can be costly to maintain and can add to the overall cost of performing this important function. In addition, more digitization of all aspects of the air cargo function must be a goal, to cut down on burdensome paperwork, enable more efficient compliance.
As with freighter operators, passenger carriers believe that airports and all carriers must work together to identify the best solutions to modernize and/or expand existing facilities, as well as airport operating procedures. This also includes modernization of information processing that have an impact on access controls and procedures. They also recognize that they must work closely with regulatory bodies to ensure that the differing procedures required by multiple carriers are standardized and enabled, from a regulatory perspective, to be utilized for multiple carriers.
Freight forwarders: Freight forwarders (IACs or Regulated Agents) echo the same concerns as other participants in the air cargo community. While only a small minority have their own on-airport facilities, they recognize the physical and space limitation challenges at airports and ground handlers. As they are the segments which has the greatest customer interface, they also are increasingly concerned with cyber security. Training and maintaining a strong workforce, and regulatory issues, are also of high importance to this group. The latter is of high importance since the TSA required that export shipments carried on freighters be screened to the same level as those moving on passenger aircraft beginning in 2021. Because this often entails items which can only be carried on freighters, such as drums of chemicals or other items, screening these shipments, and the space to do so at ground handlers, has had a major impact on operations.
As with other segments, IACs point to the importance of focusing on improving digital linkage across the supply chain, for efficiency, security and auditability. Standardizing training materials across all segments rank highly in importance. They also continue to work with TSA in improving screening capabilities and procedures, while at the same time advocating for more shippers, especially those with difficult to screen cargo, to participate in the Certified Cargo Screening Standard Security Program, in a joint outreach effort with the TSA and the shipper community at large.
GHAs: Ground handlers are often the key interface between IACs and carriers. They point out that, as air cargo procedures and regulatory requirements have changed significantly, many on-airport cargo facilities have become outdated, as they were designed more in line with a typical warehouse, rather than one built to accommodate newer security measures, and the increasing flow of e-commerce shipments, which are typically smaller, but more numerous. As an example, with the increasing usage of canine screening teams for cargo, there often are not sufficient facilities to rest and refresh the canine teams on the property. Standardized security training, accepted by TSA, which can be utilized for all carriers and IACs, is also of high importance.
For this group, the importance of working jointly with airport operating authorities, carriers and IACs is paramount. This helps facilitate any design changes or on-airport handling and ramp procedures that may be beneficial to all parties, while still maintaining the necessary levels of security. Regular meetings to discuss these challenges are an important part of that effort.
VI. LESSONS LEARNED AND KEY SUCCESS FACTORS
As air cargo demands evolve, the members of the air cargo supply chain must continue to evolve with them. Airports remain a key factor in ensuring that air cargo moves safely, and in a secure manner, while at the same time moving efficiently. Airports that can adapt and remain open to changes will continue to attract new business in this important sector.
While airports may only have a somewhat limited role in air cargo security overall, it remains a significant one. Perimeter security has become increasingly important as threat factors have changed. This has led to a heightened awareness of these threats, and the need to effectively counter them. Solutions, such as stronger fencing, and physical barriers or methods at access points, have been improved in recent years. In addition to physical barriers, better and newer technology has enabled airports to improve information flow at access points where air cargo vehicles and personnel enter the AOA. This makes access more secure, as well as more efficient, but requires a close cooperation between the airport operating authority and industry in order to be most effective.
Airport operators are encouraged to meet regularly with existing and potential air cargo tenants to stay abreast of issues affecting operations. These meetings can be held with individual tenants, but for broader issues, general meetings held with multiple/all cargo tenants can be very beneficial. As with security audits, the frequency of such meetings can vary. It has proven beneficial to also include the surrounding, off-airport IAC community in some of these sessions, so that broader issues can be addressed, such as backlogs at entry points, infrastructure plans, contraband, driver access and badging procedures which can affect all partners. Air cargo supply chain members also suggest that airports pay particular attention to catering and other vendor suppliers since those materials can have an AOA interface with cargo at gate locations. Successful airports, especially where cargo operations are greater, schedule more frequent meetings, at least on a quarterly basis.
VII. CONCLUSIONS AND RECOMMENDATIONS
Air cargo security regulatory requirements, as we have seen over the past 20+ years, continue to increase: As new threats are identified, regulators such as the TSA will likely modify and/or add to existing security programs, both for airports and the industry partners that operate at them. Thus far, these security programs have grown in size, scope, and complexity, and have become increasingly prescriptive and detailed. Airport security programs will likely be modified as part of this ongoing effort. As with any operational change of modification, costs will be expected. These costs must be weighed in full consideration of the potential economic consequences should a serious incident occur on airport property. Even if an incident is limited to air cargo operations, it may have a cascading effect on other airport operations overall.
Airports should understand the importance of air cargo revenue as an economic contributor to passenger air carriers: While it comprises 100% of the revenue for freighter and express cargo operators, it can still contribute well over 30% of revenue for passenger air carriers and can be a factor in their determination of flight schedules or frequency. It is therefore essential for airports to have a solid understanding of these carrier’s needs, as well as the cargo-related regulatory issues they face. With this understanding, and by working closely with industry, air cargo volumes can grow and remain a major contributor to an airports economic bottom line.
Cyber security is and will remain a priority topic of concern for all participants in the air cargo supply chain: Data breaches can cause significant disruptions to operations. With more data being exchanged through multiple partners and systems, the security of this data is paramount.
Aging airport facilities and limited automation of processes on-airport can inhibit the success and growth of air cargo: As more cargo is required to be screened, much of which will occur at the airport cargo facility, more space, and more efficient use of space (both in buildings and ramp areas) will be necessary. Older facilities may also pose a challenge at some access points in avoiding potential insider threats to cargo security.
Security audits can be very beneficial in ensuring all partners are aware of key security issues: Successful airports actively perform such audits, announced or unannounced, as often as weekly at larger operations. Regardless of frequency, they have proven to be a valuable tool in ensuring awareness of the importance of securing the air cargo supply chain.
Attracting, training, and keeping personnel at airports, and in the air cargo supply chain overall, will remain an issue: This can be due to challenging working conditions, challenging work hours (since cargo can be a 24/7 operation), as well as wages. In tighter labour markets, cargo wages are at time not competitive with the surrounding market. Considering the high cost to train, and to also provide recurring training on multiple regulations, employee turnover can prove to be a costly issue having an impact on both operations and operating margins.
Airport operations and security personnel should be encouraged to engage closely and regularly with their air cargo tenants: By doing so, airports can gain a better understanding not only of all the security factors involved, but also the evolving business practices that may lie ahead, as we have seen in recent years with the dramatic increase in e-commerce air cargo volumes.
Airports are also encouraged to focus all of their personnel on awareness of the potential security threats that can come from the air cargo segment of operations: Ongoing training is highly recommended as an effective means of maintaining proper diligence.
Air cargo operations and resulting revenue can be an important contributor to any airport. Volumes have grown steadily, and are expected to continue to do so, especially with the solid growth of e-commerce business globally. Because cargo is subject to many more operational and security measures than those required for passengers, a full understanding of these measures and procedures can make them not only safe, but also a major contributor to an airport’s economic growth and success.