The new chief executive officer (CEO) of DHL Express John Pearson is expecting continued positive developments for the global express market and the company after taking over on 1 January from Ken Allen who became CEO of the newly DHL eCommerce Solutions division.
Pearson believes the express sector will continue on its upward trjectory thanks to booming cross-border e-commerce, digitalization and its “excellent positioning” in all industry verticals.
He was instrumental for DHL Express’ decade long success story and expects growth figures to continue in 2019 and beyond for the express division of the German logistics giant.
DHL Express aims to capitalsze on developments in global trade in the coming years with its strong network in 220 countries and territories. As a result of increasing e-commerce, markets in Europe, the US and Asia are registering continuous economic growth and represent significant potential for cross-border express shipping in the consumer area.
In addition, these markets continue to form the foundation for B2B-driven logistics services for industry sectors such as automotive, life sciences and healthcare, banking, retail and technology.
“DHL Express has experienced a tremendous success story over the last ten years, where its annual top line growth has made substantial financial contributions for the Group. This development was very much driven by our dedication to quality, the uncompromising engagement of our 100,000 employees worldwide and the insane customer centric culture,” said Pearson.
“I am proud to take Express to the next level. We will use all existing channels to transform every opportunity into top line growth. We are modernizing our regional and intercontinental air fleet, we will continue to invest in our international infrastructure and innovative technologies, while making sure to further align our delivery processes with the needs of our customers in order to maintain our excellent level of customer experience and satisfaction.”
Deutsche Post DHL Group CEO, Frank Appel welcomed the arrival of Pearson on the board at DHL Express: “He has a proven track record and a deep understanding of the Express business. John’s extensive operational knowledge and business experience within the division will ensure a continuation of the successful growth path of DHL Express in the years to come.”