UPS has appointed Michelle Ho (何嘉美) as the new President of UPS China, succeeding Harld Peters. A UPS veteran with 26 years of logistics experience, Ho will spearhead UPS’s small package and strategic business planning operations in China.
“UPS has had an established presence in China for more than three decades now, and our broad portfolio of services and global network puts us in a prime position to help Chinese businesses with their cross-border connectivity needs,” said Ross McCullough, President of UPS Asia Pacific.
“Michelle is no stranger to the China market, having previously served as Financial Controller for UPS China. In that role, she was instrumental in driving UPS’s transition to a wholly-owned operation. I am certain that Michelle’s extensive experience and leadership will serve UPS well as she leads more than 6,000 employees to deliver the best-in-class logistics experience for customers inside and outside of China.”
“In the course of my journey with UPS, I have witnessed the evolution of the Chinese economy, which has evolved from a low-cost production model to one that is driven by value-added manufacturing, high-tech production, and a growing consumer-base,” said Ho.
“UPS has remained focused on enabling the success of Chinese businesses at each stage of development by transforming with the shifts in the global and Chinese economies. As China continues to reform and open up, significant opportunities – and challenges – will present themselves. I am excited to be able to lead UPS’s efforts in this key market, in providing Chinese businesses – big and small – with comprehensive logistics solutions that will enable them to trade more efficiently around the world.”
UPS has served businesses in China for more than 30 years and continually works to optimize its services to better meet the changing needs of customers. This year, UPS renewed its ten-year cooperation agreement for operations at the UPS International Hub in Shanghai Pudong International Airport through 2028. With sorting capacity of up to 17,000 pieces hourly, the hub sees 44 weekly flights that connect to more than 200 countries and territories in Europe, the Americas and Asia.
UPS also increased its Shenzhen Asia Pacific Air Hub’s processing capacity by nearly 50% in preparation for volume gains in the coming three years. Early this year, the company introduced the UPS eFulfillment program, offering Chinese businesses an innovative way to seamlessly manage fulfillment across multiple marketplaces. With the addition of the program, UPS further augments its suite of custom e-commerce solutions that support SMEs’ global business.
Prior to her appointment, Ho served as President for the South Asia District of UPS Asia Pacific, where she focused on driving strategic growth for UPS’s express operations across a diverse range of 28 emerging and mature markets in Southeast Asia and the Pacific Islands.
In Ho’s previous role as Vice President of Intra-Asia Strategy, she led several service enhancements and network utilisation improvements that contributed to the improved financial performance of the UPS Asia Pacific network. As a committee member of UPS’s Women Leadership Development program, she actively participates in a range of public outreach programs to drive empowerment for women and support professional development.