MAB Kargo – the cargo division of Malaysia Aviation Group – is the latest organisation to become a member of Cargo iQ as it continues to expand across Asia.
By becoming a Cargo iQ member, MAB Kargo joins an international network of more than 80 airlines, forwarders, ground handlers, and IT companies.
MAB Kargo head of cargo operations transformation, Jagedeswaran Nadrajah said: “MAB Kargo joined Cargo iQ to improve tracking visibility from the point of booking to delivery for airlines and forwarders, to adhere to international quality standards, and to gain customer confidence in Malaysia Airlines as a preferred airline.
“Membership allows us to access operational gap analysis via Cargo iQ data, enables us to improve our customer services index, and adds value to our product offerings.
“It also enables reporting on end-to-end performance and in-depth analysis of customer requirements, which aligns with our focus on quality as we translate our vision to be a world-class cargo airline into a reality.”
MAB Kargo is based in Kuala Lumpur, and operates air cargo services to almost 100 destinations through scheduled freighter services and belly space capacity on its holding company’s aircraft, Malaysia Airlines.
“Cargo iQ is committed to improving and implementing quality standards in air cargo, through collaborating with our members around the world,” said Cargo iQ executive director, Ariaen Zimmerman.
“Growing our international membership portfolio is an ongoing process, and welcoming new members like MAB Kargo is an exciting development for us as we continue to raise our profile in all regions to expand our global air cargo network.”
Cargo iQ has expanded its presence in Asia in recent months after announcing Japanese carrier ANA Cargo as a new member in October 2018.