Kuehne + Nagel has launched myKN – a single point of access online for customers – which it said will provide everything needed to plan and handle shipments in one place.
The freight forwarder and logistics heavyweight said it replaces the current control centre and allows customers to explore, quote, book and track as well as managing shipments and user accounts entirely online in a comprehensive self-service portal.
Kuehne + Nagel chief executive officer, Detlef Trefzger said: “Customer centricity is at the core of our business. That is why we constantly improve the ease of doing business with Kuehne + Nagel.
“We follow the ambition to provide our customers everything needed to plan and handle shipments in one place. Therefore we will continuously enhance myKN with new interactive and collaborative features.”
myKN allows registered customers to explore shipment possibilities amongst others via the recently extended digital platform sea explorer and obtain visibility on all aspects of the shipment including financial data and confidential documents.