Event terms and conditions

EVA International Media Ltd, terms and conditions for events are set out in full below.

Conference Programme – It may be necessary for reasons beyond our control to change the content and timing of the programme, the speakers, the date or the venue at any time prior to the event date.

Travel – EVA International Media Ltd accepts no liability if a delegate is unable to attend an event due to adverse weather conditions or any travel disruption.

EVA International Media Ltd makes every effort to negotiate free parking for delegates at venues. However, we reserve the right to use venues which may incur a car parking charge.

Accommodation – In partnership with the hotels we use, we are able to offer you exclusive offers and discounts for the event hotel. Please note that we are unable to make any refunds if you decide not to attend, this would be up to the hotel desecration.

Delegate feedback – Following the event, delegates should expect to receive an email asking them to complete a feedback form online. We would ask this is completed and returned to us within seven days to allow EVA International Media Ltd to continue to improve and tailor future events more closely to your requirements.

Booking and cancellations (Delegates, Sponsors & Exhibitors)

Booking and queries – Please book delegate places online at https://www.caasint.com/our-events/10th-air-cargo-handling-conference/event-registration

For sponsorship and exhibition space please contact: Martin Kingwell: martin@eavint.com

If you have any problems or queries with your booking, please contact Gemma Keen: gemma@evaint.com or on +44 (0)208 253 4000 (lines open Monday-Friday 09:00-17:00).

Confirmation – Booking confirmation will be sent to you immediately for all on-line bookings.  If you have not received an email confirmation within 24 hours of making the on-line booking, please contact Gemma Keen: gemma@evaint.com or on +44 (0)208 253 4000

Payment terms and discounts – Payment must be made before the event takes place, unless specifically stated. We reserve the right not to allow any delegate, sponsor or exhibitor entry if we have not received the full payment.

Credit/debit card payment can be made over the phone.

Transfers – If you cannot attend an event, you can transfer your place to another individual. Places can be transferred at any time up to and including the day of the event.

A delegate place can be transferred to another event, if the request to us is received more than 21 days before the event. A delegate can only transfer their place a maximum of two times, after which they will incur a 20% discretionary administration fee.

Cancellations

If EVA International Media Ltd have to cancel the event, our liability in the event of cancellation is limited to a full refund of the event fee only. We will not refund the following;

Any travel or hotel costs associated with the cancellation of an event

All cancellations must be made in writing and sent to shobi@evaint.com

The charge for cancelling your booking is:

14 days or more before the event – 20% discretionary administration fee applicable

Less than 14 days before the event – No refund (transfer to another individual only)

EVA International Media Ltd accepts no liability if an event is cancelled or postponed for reasons beyond our reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.

Non-attendance at Free of Charge Events – If you do not attend or cancel your booking within 3 days of a Free of Charge event you will be charged the full delegate rate.

Data Protection – The protection of personal privacy is an important concern to EVA International Media Ltd. Any personal data collected will be treated in accordance with current data protection legislation and GDPR.

We will use your personal data to deliver you information about our events, incorporating; administration (pre, post and during the event), communications, invoicing & payment, delegate lists (we are unable to remove you from delegate lists once these have gone to print), post-event feedback, quality, research and voting.

In order to meet our event obligations to you we may share relevant personal data with speakers, venues, print houses, and external delivery partners.

For more information about our data protection policy please go to https://www.caasint.com/privacy-policy/