Ethiopian Cargo & Logistics Services, Africa’s largest network operator has launched a
new feature that enables customers to make online reservations for their cargo.
The platform enables customers check flight schedules, space availability, loadability of
freight and make real-time booking of their shipment in single and convenient way on
Ethiopian Cargo & Logistics Services is rolling out the online booking subsequent to its
introduction of the mobile application to heighten its customer’s experience.
The Mobile App which is available for Android and IOS, brings convenience to customers with a
real-time update through a range of self-service features.
On the Mobile App, customers can check flight schedule, submit enquiry, receive notifications when the shipment is ready, book charter flights and track shipments.
Ethiopian Airlines GCEO Mr. Tewolde GebreMariam said: “We are pleased to offer our
customers with convenience in their experience of air cargo booking.
“We are committed to start walking the long walk of taking out paper from entire air cargo process by digitalizing the logistics value chain.
“Taking out paper from logistics value chain is not only convenient and hassle free
service for customers but also it delivers more efficient operational excellence and achieves long
term sustainability goals.
“Our online booking platform will be crucial in empowering direct cargo
customers and forwarders with reliable access to our cargo capacity inventory.
“Besides, our cargo division has proved to the world that it is a genuine partner in times of dire need by delivering lifesaving PPE’s (personal Protective Equipment) and hundreds of millions various vaccines to all major continents of the world.”