dnata, one of the world’s leading air services providers, has further enhanced operational efficiency by launching a smart, just-in-time freight handling platform across its Dubai operations. A cloud-based platform, Appointment and Dock Management (ADM) ensures improved planning, efficient processing and end-to-end transparency of the entire cargo journey, delivering significant benefits for all freight forwarders. The innovative solution is provided by Siemens Logistics and its wholly owned subsidiary Siemens Digital Logistics.
ADM enables freight forwarders to book an appointment with the cargo terminal to deliver and pick up consignments. The system considers multiple parameters – such as shipment characteristics, flight details, vehicle types, and other business-relevant factors to determine the optimal slot for delivery or acceptance of goods. A unique feature of the digital platform is its capability to intelligently predict the duration and suggest an appropriate slot based on the historical behaviour of the forwarders and the flight schedule.