“It’s like you’re an extension of the health department in some way,” Morelee said. “You’re coordinating the delivery of medication to the people who need help. We’re actually saving lives in a unique way.”
Whether it be containers with built-in temperature controls that regulate and monitor shipments or it’s the careful handling of specialized shipments cooled by dry ice, ExpediteTC is American’s solution designed to transport sensitive goods at a consistent temperature throughout their journey. Customers — particularly our pharmaceutical shippers — depend on our team members’ internationally recognized attention to detail and the state-of-the-art climate control facilities available through ExpediteTC.
American’s ExpediteTC Champions are the ones that keep an eagle eye on these shipments. These specially trained sales and operations team members plan and deliver the best cold chain solution to ensure the integrity of each shipment from drop off to delivery. Working together with customers and team members throughout our network, ExpediteTC Champions play a crucial role in ensuring health care providers have what they need to treat their patients, particularly during the COVID-19 pandemic. Since March, American has moved more than 1.5 million pounds of pharmaceutical products.
American’s ExpediteTC Champions have also played an instrumental role in helping American earn the International Air Transport Association’s prestigious Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma) certification, which recognizes air carriers and the entire air cargo supply chain that have established the tools, procedures and staffing to ensure life science products are properly handled and arrive at their destination with full efficacy.