Cargolux Airlines has launched a new online booking tool enabling customers to smoothen the booking process and further enhance customer experience.
The solution the freighter said allows for “effortless connectivity through a seamless platform” and echoes the company’s motto “you book it, we fly it”.
Cargolux said the digital tool offers users a faster, frictionless, and more personalised buying experience, making it easier to do business how and when the customers wishes.
The carrier’s digital selling transformation is powered by PRO’s solutions to streamline and accelerate the customer quoting and booking process.
The launch of this platform is a leap forward for the company that has embarked on a journey of transformation and digitalization, as it looks to connect even more efficiently with its clients.
Cargolux executive vice president sales and marketing, Domenico Ceci said: “Our mission is to deliver superior digital sales experience for customers with AI-powered price optimization, quoting, and revenue management solutions.
“This new tool considers all the customer requirements in a single location to guarantee the right offer is made to every customer, every time.”