Logistics company cargo-partner has helped bring symphonic listening pleasure to Japan by transporting all instruments for the concert of an internationally renowned symphonic orchestra from Austria.
In the middle of the year, a renowned concert tour organiser approached the company with the request to manage an orchestra shipment from Austria to Japan.
Since the company had successfully cooperated with cargo-partner on a range of similar transport projects before, the info-logistics provider was chosen as the first point of contact.
The shipment comprised all the orchestra’s instruments as well as the corresponding special equipment, which amounted to a total weight of 7,679 kilogrammes and a shipment volume of 46 cubic meteres.
To ensure security and optimal handling, cargo-partner’s airfreight specialists used five PMC containers and one AKE container to bring the goods safely to their destination.
In total, the shipment consisted of 63 packing units of various shapes and sizes containing the shock and pressure-sensitive and, in some cases, highly valuable instruments.
Once the date for the beginning of the tour was set, cargo-partner said it worked out several transport options and offered these to the tour organizer to choose. After close consultation with cargo-partner, the customer decided on priority airfreight service from Vienna Airport to Osaka Kansai.
cargo-partner’s staff in Vienna took care of packaging the instruments, handling and screening the shipment and obtaining Carnet ATA clearance.
After cargo-partner had successfully handed the transport over to the local agents specified by the tour organiser, the symphonic orchestra performed almost daily over a span of 17 days in various Japanese cities such as Osaka, Nagoya and Tokyo.
Despite multiple changes in the schedule, cargo-partner proved its flexibility by planning ahead and securing the necessary cargo space with several airlines well in advance.
When the final schedule for the concert series was set, the flight back had to be organized as quickly as possible, since the instruments were urgently needed two days later in Vienna due to other commitments.
After the last concert in Sapporo, the instruments were transported back to Vienna on a direct flight from Sapporo New Chitose, including comprehensive support after the shipment’s arrival in Vienna.
Following the smooth handling of the entire transport project, the customer was particularly satisfied with the flexibility and reliability provided by the cargo-partner team, the frequent status updates as well as the personal effort to provide excellent service under the given time constraints.
