Airlines

American Airlines accelerates digitalization joining the Cargo.One platform

American Airlines and cargo.one have entered into a strategic partnership expanding the airline’s cargo capacity offering to cargo.one’s leading e-booking platform for air cargo.

Starting in Europe, with global expansion following, freight forwarders will be able to access American’s cargo capacity in real-time and book with instant confirmation.

“We continually look for ways to enhance our digital capabilities and offer more solutions to our customers, always aiming to exceed their expectations.

“This partnership with cargo.one is a strategic way for us to make our cargo capacity more accessible within the industry, and we’re really excited about that,” said Jessica Tyler, president cargo and vice president operations innovation and delivery.

“With cargo.one, our customers will have immediate, real-time access to solutions to meet their transport needs.”  

American Airlines selected cargo.one as a strategic partner to offer its state-of-the-art technology, a customer-oriented interface, and modern product development to the rapidly increasing number of freight forwarding customers using cargo.one’s platform.

cargo.one’s extensive data insights will also enable the airline to regularly fine-tune its capacity offer accordingly.

“I’m a strong believer that the cargo industry must continue to innovate to enable us to engage with our customers in a more personal, and definitely a far more efficient way,” Tyler added.

“Flexibility and speed are more important than ever, and the industry needs to continue to find ways to quickly adapt.

“With cargo.one’s customer-centric approach, American Airlines Cargo is in an even better position to match those requirements”.

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