AirBridgeCargo Airlines and DB Schenker win Cargo iQ’s Quality Rally

posted on 17th December 2019 by William Hayes
AirBridgeCargo Airlines and DB Schenker win Cargo iQ’s Quality Rally

AirBridgeCargo Airlines and DB Schenker teamed up to win the latest stage of the Cargo iQ Q-Rally, an initiative for members to showcase operational improvements.

The companies won the challenge – which encourages Cargo iQ members to work together with their business partners to identify specific issues to be worked on – after improving the data quality of shipment reports from Russia to Schengen Agreement countries.

AirBridgeCargo Airlines and DB Schenker were declared winners at the end of last month in the third stage of the challenge at the Group’s working group in Kuala Lumpur, Malaysia.

The two Cargo iQ members looked at how quality improvements could be made on their Cargo Data Management Platform (CDMP) monitored shipments from Russia to Schengen countries, breaking down analysis from report level to shipment level, and identifying where more work is required in the future.

They teamed-up to investigate root causes for Air Waybills (AWBs) not appearing in either reports for Russia and Schengen before providing solutions to overcome them.

“The fix of the root causes improved the electronic data interchange (EDI) connection to AirBridgeCargo which is beneficial for our business. These fixes affect all other connected carriers,” said Alexandros Cabadakis, System Integration Specialist, Global IT Management Air & Ocean, DB Schenker.

“The improvements done between the teams affect all other partners connected and help any member of the community facing similar issues. Hence the Q-Rally has positive impact on the entire industry.

“As a result of the Q-Rally we determined that some issues are not obvious due to other issues. As soon as one root cause is solved and the messages are processed, errors may occur in a later stage due to other issues inside of the message or the shipments.”

DB Schenker also took part in another Q-Rally this year, supporting Turkish Airlines to establish e-AWB messaging.

“The Q Rally is one of the best optional initiatives Cargo iQ has come up with so far,” said Mariya Veski, Leading Industry Standards Assurance Specialist, Certification Department, Quality Department, AirBridgeCargo Airlines.

“This time we had a breakthrough, which helped us increase the number of AWBs available to both parties involved. Basically, our project helps increase transparency – one of the main values of Cargo iQ.

“We identified several areas that require regular monitoring; and solving one issue may lead to other issues occurring in the future. Quality improvement is a continuous job that has no end.”

Veski said involvement in the Q-Rally has improved the airline’s share of measurement (penetration rate) with clients and increased transparency.

AirBridgeCargo Airlines and DB Schenker are collaborating again and working on another project, to increase the penetration of AWBs in Cargo iQ reports.

Other participating member groups who teamed up in the third stage of the Q-Rally were DSV Panalpina and Air France KLM Martinair, CEVA Logistics and Qatar Airways, Turkish Airlines and DB Schenker, and Kuehne + Nagel and Emirates SkyCargo.