The ‘Cargo Toolbox’ app has been specifically designed for airfreight employees worldwide, whose duties include segregating cargo. “In this way, KLM Cargo hopes to improve safety throughout the cargo chain, addressing key compliance and safety themes. This can only be achieved together with the entire cargo community, which means handling companies as well airlines. It doesn’t matter who you work for,” says Kester Meijer, Director Operational Integrity, Compliance & Safety at KLM Cargo. “We believe it is important to get knowledge out onto the work floor as quickly and clearly as possible, without having to consult manuals that are often heavy and complex. The manuals containing relevant information aren’t always in easy reach, which is why we came up with the app.”
There are already plans to expand ‘Cargo Toolbox’. Kester Meijer explains: “We want to create a lost-and-found app next year. If you encounter a package drifting around, simply scan the barcode sticker and get the information you need.”
