Air cargo heroes going not just the extra mile, but way beyond

posted on 5th February 2021 by Eddie Saunders
Air cargo heroes going not just the extra mile, but way beyond

Jessica Tyler, president, American Airlines Cargo:
It’s a privilege to be part of a team and an industry that has risen in the face of unprecedented challenges. Our cargo team continues to go above and beyond to keep the needs of our customers and the safety of our people a priority. Each player along the supply chain plays a critical role in keeping the world moving, and I’m confident that 2021 will be a success if we continue to work together.

Stefan Schulte, CEO, Fraport AG:
When the pandemic began, the focus was on shipping face masks and ventilators, now we are ready for the distribution of the long-awaited coronavirus vaccines. That is possible because of the top performance of our entire cargo team. Nevertheless, these are very challenging times for our entire industry. I would like to express my sincere thanks to all our employees for their participation and commitment to ensure the future development of our company.

Wilson Kwong, chief executive, Hong Kong Air Cargo Terminals Limited (Hactl):
To staff: 2020 was a year of unprecedented challenge, both in respect of safeguarding personal health for yourselves and the community, and in maintaining service during a period of extreme demand and urgency, but restricted capacity.

As I have come to realise, you love nothing more than a challenge, and you rose to this one with your customary cheerful determination and your professional pride. As a result, we never failed a single customer, and we helped the global air cargo industry to keep supply chains open for critically important medical supplies and PPE.

I have always been proud of you, but never more so than for what you achieved in 2020. Thank you for your unstinting dedication to duty.

Dominic Kennedy, managing director, Virgin Atlantic Cargo:
It is a small team, but everybody knows everybody and we are all very clear in what we are working towards.We cannot thank our partners enough. In the UK, a huge call out for dnata, who have been instrumental in our success; but it equally applies to WFS in Los Angeles, the Delta team at other points in the US, and Hactl and Pactl in Asia. Everybody has rallied around the cause.