Accenture has tied up with Air France KLM Martinair Cargo (AFKLMP Cargo) to roll out new software across its global cargo network as part of the company’s digital transformation strategh.
The implementation of the Accenture Freight and Logistics Software (AFLS) platform is designed to help AFKLMP Cargo drive customer excellence and quality in the quote-to-book process.
The AFLS solution integrates all the commercial functions (booking, offer, pricing, rating, capacity & revenue management, flight planning and airway bill control) across Air France and KLM.
AFLS is now the unified digital platform for AFKLMP Cargo bringing an end-to-end commercial focus to revenue management process and extending the value chain to the end customers.
With the legacy systems decommissioned and replaced by the AFLS integrated commercial suite, AFKLMP Cargo’s IT system capabilities have been enhanced to enable price integrity and consistency for the airline group’s customers and partners.
The AFLS Flight planning tool brings optimisation focus for the short-term capacity management window. The AWB ccntrol tool enables automatic and guided discrepancy resolution between the commercial order and the operational shipment, thereby preventing revenue leakage.
AFKLMP Cargo vice president customer service, Wijnand de Groot said: “With Accenture’s software, we are able to leverage the strength of our network to offer better solutions to our customers.
“The solution has simplified and transformed our system landscape, bringing tangible benefits on our transformation journey. Next to improving customer service and sales by our local offices, the software enables us to speed up innovation and offer new digital solutions.”
Accenture Freight and Logistics Software managing director, Ganesh Vaideeswaran added: “The simplification, transformation and integration of core systems and processes should enable AFKLMP Cargo to improve profitability and further enhance customer service.”