WCA has opened a new member support office in Shenzhen, China as well as hiring former DHL eCommerce international trade lane manager Mirja Nissen (pictured above) as co-director of its eCommerce network.
The moves were made in response to expanding membership and growing network demands.
WCA China vice president, Damin Wang said: “Our China-based membership is growing exponentially. And the number of members in Asia-Pacific require even more attention. Opening this secondary China office will help us manage agent requests and will align us to better support our growing membership in the area.”
WCA chief executive officer, Dan March added: “This new service centre will significantly increase our presence in the world’s most significant and exciting export market.
“As a network that is constantly adding additional benefits, we strive to provide ever more assistance to members within major logistics gateways. This move empowers not only our Chinese members, but their global partners as well.”
In response to quickly-changing logistics demands, WCA has hired Nissen to work alongside WCA’s eCommerce director, Alex Allen. They will work to ensure the network provides guidance to members interested, or working in, the cross-border supply chain.
“As the industry grows and adapts, so must we,” said March. “Bringing Mirja onboard is a strategic move to keep us ahead of the curve in this rapidly expanding and increasingly vital sector of our industry. We want to provide the right tools for those working in eCommerce logistics and we believe Mirja will be able to help us do just that.”
Nissen has been working in cargo and logistics since 2001 and was a trade lane manager for Weiss Rohlig USA and DHL eCommerce.