Aeromexico’s Rafael Figueroa to take on key role at Delta

posted on 16th August 2018 by Justin Burns
Aeromexico's Rafael Figueroa to take on key role at Delta

Delta Air Lines Cargo has appointed Rafael Figueroa as managing director for cargo operations and customer experience – a role previously held by Julian Soell.

Effective this autumn, he will transition from Aeromexico Cargo to Delta Cargo to lead a team of over 1,600 employees, managing Delta’s worldwide cargo operation.

This appointment is part of an international talent exchange program between Delta and Aeromexico, which aims to share best practices and skills across all areas of the business.

Delta Cargo vice president, Shawn Cole said: “Rafael brings extensive experience to Delta – not only through his knowledge of the cargo and ground handling industry, but also through his understanding of the Latin America market.

“With his familiarity of Aeromexico, we will also be able to deepen and strengthen the cargo joint cooperation agreement (JCA) between Delta and Aeromexico, as well as continue the momentum of providing industry leading operations and customer service.”

With 12 years in the airline industry, Figueroa most recently served as vice president for Aeromexico Cargo, with prior roles as vice president ground handling for Aeromexico and as chairman of the board for the SkyTeam Cargo alliance.

The JCA between Delta and Aeromexico allows customers to work with either carrier to transport cargo across a broad network of flights and joint trucking options. Delta and Aeromexico Cargo have ten co-located warehouses and the two companies are implementing joint sales and marketing initiatives in both countries.